Amazon

If you purchased APPELLES through Amazon, please contact Amazon Customer Service directly through your Amazon account.

As your order was fulfilled by Amazon, their team can access your order details and assist you with your enquiry.

You can check your order status and tracking information by signing in to your Amazon account and visiting Your Orders.

If you need further assistance with tracking or delivery, please contact Amazon Customer Service.

Direct link to tracking portal: Track your Amazon package - Amazon Customer Service

We're sorry to hear your order hasn't arrived yet.

Please check the tracking information under Your Orders in your Amazon account. If your order is delayed or appears to be missing, contact Amazon Customer Service directly so they can review your delivery details and advise on the next steps.

Refund requests for APPELLES orders purchased through Amazon and fulfilled by Amazon need to be managed through Amazon.

Please visit Your Orders in your Amazon account, select the relevant order and follow the available return or refund options. 

Amazon Customer Service can assist if you need further help.

Direct link to refund portal: Amazon Refunds - Amazon Customer Service

Please contact Amazon Customer Service through your Amazon account to discuss the options available for your order.

Available return or exchange options may depend on the item and Amazon's applicable policies.

We're sorry to hear that your product arrived damaged or faulty.

Please contact Amazon Customer Service directly through your Amazon account and explain the issue. As Amazon fulfilled your order, their team can review your order details and advise on the appropriate next steps, including any available refund or replacement options.

We're sorry for the inconvenience.

Please contact Amazon Customer Service through your Amazon account and let them know which item is missing or incorrect. Their team can review your order and delivery details and help you resolve the issue.

Sign in to your Amazon account and visit the Customer Service section. You can also start from Your Orders and select the relevant order to access the support options available.

For orders placed through Amazon and fulfilled by Amazon, please contact Amazon Customer Service to discuss the available options.

Their team can access your order information and assist in accordance with the applicable Amazon policies.

If you placed your order directly through the APPELLES website, please contact the APPELLES Customer Care Team for assistance with your order. 

We're here to help. For product-related questions, feedback or general enquiries, please reach out to the APPELLES Customer Care Team. For Amazon order support, Amazon Customer Service is the best point of contact.

Absolutely. If you have a question about our products, ingredients, fragrance, usage or product range, please contact the APPELLES Customer Care Team.

We're happy to help you find the information you need.

We'd love to help you discover the APPELLES range.

Please get in touch with our Customer Care Team with your questions, and we'll do our best to guide you towards products that suit your preferences.

Of course. We appreciate hearing from our customers and welcome your feedback.

Please contact the APPELLES Customer Care Team and share your thoughts with us.